Clinical Support & Concierge

We are dedicated to your structural skin revision. Whether you require protocol adjustments, fulfillment assistance, or clinical guidance, our team of skin therapists is here to optimize your journey.

To ensure your inquiry is routed to the correct department, please review our triage options below before submitting a request.

Not sure which system is right for your unique indications?
Before reaching out, please visit our Phase 0: Clinical Foundation Page to self-diagnose your skin profile. If you're still unsure, let us assist you by filling out the form below. Note: Our Next Generation Virtual Skin Analysis is currently in the integration process. Joining our pre-access list on the Phase 0 page guarantees you priority notification upon launch.

Active Protocol Support
If you have recently purchased a Phase 0 System and need assistance booking your included Complimentary Virtual Skin Strategy Session, or if you are experiencing expected clinical purging/sensitization and need dosage adjustments, please include your Order Number in the form below.

Order Fulfillment & Logistics
For questions regarding shipping, tracking, or damaged clinical assets, please provide your Order Number and the email address associated with your checkout.

Professional Partnerships & Press
For brand inquiries, wholesale, or press, please preface your subject line with PARTNERSHIP.

Please allow our Clinical Support Team 24 business hours for a detailed, outcome-oriented response.